b8999's Privacy Policy
The security of your personal information is our highest priority. This policy explains in detail how b8999 collects, uses, and protects your information.
Introduction and Scope
This Privacy Policy ("Policy") applies to all users of the b8999 platform. By visiting or using the b8999.cam website, you are considered to have accepted the terms described in this Policy. This Policy is an integral part of our Terms and Conditions.
b8999 provides a safe, fast, and reliable online casino and betting service for users in Bangladesh. We take the protection of your personal information very seriously and always comply with applicable data protection regulations.
The terms "information", "personal information", or "data" used in this Policy refer to any information that can directly or indirectly identify you. We commit that your information will never be shared with third parties without your permission.
1. What Information We Collect
When registering and using the b8999 platform, we may collect the following types of information:
1.1 Registration Information
Information you provide when creating an account:
- Full name
- Date of birth (for age verification, to confirm 21+)
- Email address
- Mobile number
- Preferred username
- Password (stored in encrypted form)
1.2 Financial Information
For processing deposits and withdrawals:
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal timestamps
Financial information is transmitted and stored securely via SSL encryption technology.
1.3 Identity Verification Information (KYC)
To meet regulatory requirements and prevent fraud:
- National Identity Card (NID) number
- Passport or driving licence details
- Proof of address (utility bill or bank statement)
- Selfie or photo (where applicable)
1.4 Technical Information
Information automatically collected about your device and connection:
- IP address
- Browser type and version
- Device operating system
- Cookie and session data
- Time of site access and connection method
- Pages visited and navigation patterns
2. Purpose of Using Information
b8999 uses your personal information only for lawful and specific purposes. A detailed description of how we use information is provided below:
2.1 Account Management and Service Delivery
- Creating, verifying, and maintaining your account
- Verifying login identity and ensuring account security
- Processing deposits and withdrawals (minimum deposit ৳300, minimum withdrawal ৳800)
- Applying bonuses and promotional offers
- Managing the VIP program and providing cashback
- Providing 24/7 customer support
2.2 Security and Fraud Prevention
- Detecting and preventing unauthorised access to accounts
- Preventing money laundering and financial fraud
- Identifying multiple accounts held by the same person
- Preventing minors from creating accounts (21+ age verification)
- Detecting and stopping fraudulent activity
2.3 Communication and Notification
- Sending transaction confirmation messages
- Sending important notifications related to your account
- Informing you about bonuses and promotional offers (subject to your consent)
- Sending updates about changes to the Policy
- Responding to customer service enquiries
2.4 Service Improvement and Analysis
- Analysing data to improve the user experience
- Monitoring and improving platform performance
- Planning the launch of new games and services
- Identifying and resolving technical issues
3. Sharing and Disclosure of Information
b8999 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Some trusted third-party partners are necessary for operating our services. These include payment processors (bKash, Nagad, Rocket, and bank transfer services), software providers, and security verification services. These partners receive only the minimum information necessary for their specific function, and strict confidentiality agreements are in place with them.
3.2 Legal Obligations
Information may be disclosed when required by a valid order from a court or competent authority, or by applicable laws and regulations. In such cases, we aim to keep disclosure to a minimum and will notify you in advance where possible.
3.3 Corporate Changes
If any change occurs to b8999's business structure (merger, acquisition, or sale of assets), user information may be transferred. Before such a change, we will notify users appropriately and this Privacy Policy will remain in effect for the new entity.
3.4 With Your Consent
Before sharing information for any reason other than those listed above, we will always obtain your explicit consent.
4. Cookies and Tracking Technologies
The b8999 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve our services.
4.1 Essential Cookies
These cookies are essential for the core functions of the platform. Without them, login, session management, and security functions cannot be completed. These cookies cannot be disabled.
4.2 Performance Cookies
These cookies collect anonymous statistics about site usage. They help us improve the speed and performance of the site. You can opt out of these cookies if you wish.
4.3 Functionality Cookies
These cookies remember your preferences (such as language and display settings) and provide a personalised experience on future visits.
4.4 Cookie Controls
Non-essential cookies can be disabled or deleted through your browser settings. However, doing so may limit some functionality of the site.
5. Data Security Measures
b8999 employs industry-standard technical and organisational measures to protect your personal and financial information. The key components of our security framework are as follows:
- SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption, making the transfer of information between your browser and our servers completely secure.
- Two-Factor Authentication (2FA): You have the option to enable two-factor authentication for additional security on your account.
- Password Hashing: Your password is never stored directly; it is kept in encrypted form using advanced hashing algorithms.
- Access Controls: Only authorised staff have access to specific information, and logs of all access are maintained.
- Regular Security Audits: Regular security assessments and penetration testing are conducted on our systems.
- Firewall and Intrusion Detection: Multi-layered defences against unauthorised access are in place.
Please note that data transmission over the internet is not 100% secure. We make every effort, but no system is entirely free of risk.
6. Data Retention Period
b8999 retains your personal information only for as long as necessary. The retention criteria are as follows:
- Account Information: For as long as the account is active and after closure until any legal or regulatory requirements are met.
- Financial Transaction Records: For the period required by applicable financial regulations.
- KYC Documents: From the date of verification for the period specified in applicable regulations.
- Communication Records: Customer service correspondence is retained for a maximum of two years.
- Technical Logs: Generally retained for up to 90 days, though exceptions may apply in the case of security investigations.
After the retention period ends, information is securely deleted or anonymised.
7. Your Rights
You have the following rights regarding your personal information. Contact us to exercise these rights.
7.1 Right to Access Information
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
7.2 Right to Correct Information
If there is any inaccuracy or error in the information we hold about you, you may request that it be corrected. We will make the necessary changes as quickly as possible.
7.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, we reserve the right to retain information necessary to meet legal, regulatory, or contractual obligations.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, including marketing communications. We will respect your preferences.
7.5 Right to Data Portability
You have the right to receive the information we hold about you in a structured, machine-readable format.
7.6 Right to Withdraw Consent
You may withdraw consent at any time from any processing of your information that is based on your consent. This will not affect the lawfulness of processing carried out prior to withdrawal.
8. Protection of Minors
b8999 is for persons aged 21 and above only. We do not knowingly collect information from minors.
Age is verified during the registration process. If a person creates an account using false information and it is later found that they are under 21 years of age, the account will be immediately closed and the collected information will be deleted in accordance with applicable law.
If you believe that a minor has registered on our platform, please contact us immediately.
9. Policy Changes & Updates
b8999 reserves the right to amend this privacy policy as needed. For important changes, we will notify you in the following ways:
- A notice will be displayed in a prominent place on the website
- An update message will be sent to your registered email address
- A notification will be shown when you log in to the platform
If you continue to use the platform after the changes, it will be considered that you have accepted the new policy. If you do not agree with the policy changes, you may close your account.
The date of the latest update to this policy is mentioned at the top of the page. Previous versions will be provided upon request.
10. Contact Us
Privacy-Related Inquiries
If you have any questions or comments about this privacy policy, or if you wish to exercise your rights, please contact us:
24/7 Live Chat Support (in Bengali)
We will process your request as quickly as possible. Complex requests may require additional verification.
To learn about our other policies: